Stonewalled? Frustrated? Ignored? Have a conflict or concern?

The Office of the Ombudsman is a safe place for students, faculty and staff to turn for help. You can meet confidentially and off the record with an ombudsman to discuss options for any concerns or issues.

What an ombudsman does:

  • actively listens to you 
  • provides information about Cornell policies, protocols and resources
  • provides guidance on how to have a difficult conversation
  • helps you identify responsible options for moving forward
  • lets you control the process
  • respects your privacy and maintains confidentiality as per our Guidelines and Standards of Practice

To make an appointment to speak privately with an ombudsman, email or call 607-255-4321. This is a free service for students, faculty and staff.

If you are away from the main campus, an ombudsman is also available to meet by phone or Skype.

For more information, visit